Research led by London Business School’s Kamalini Ramdas, Professor of Management Science and Operations and Deloitte Chair in Innovation and Entrepreneurship, has been featured by the BBC World Service’s ‘Health Check’ programme.
Journalist Anupama Chandrasekaran recently visited the Aravind Eye Care System hospital in Pondicherry, India, to speak to physicians and patients about their experience taking part in Shared Medical Appointments (SMAs).
The appointments, in which patients with the same condition attend a group consultation with a doctor, were the focus of a 1000-patient trial at the hospital testing SMAs’ efficacy in improving outcomes for glaucoma patients.
Professor Ramdas and her fellow researchers, LBS PhD graduate Dr Nazlı Sönmez (ESMT Berlin), Dr Kavitha Srinivasan (Aravind Eye Hospital), Dr Rengaraj Venkatesh (Aravind Eye Hospital) and Professor Ryan W. Buell (Harvard Business School) found patients that attended SMAs were more knowledgeable about their condition, more satisfied and had 40% lower noncompliance to medication than those who did not.
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