When saying sorry may not help: transgressor power moderates the effect of an apology on forgiveness in the workplace

Journal

Human Relations

Subject

Organisational Behaviour

Publishing details

Human Relations 2016 Vol 69:6 p 1387-1418

Authors / Editors

Zheng X; van Dijke M; Leuniissen J M; Giurge L M; De Cremer D

Biographies

Giurge L

Publication Year

2016

Keywords

Apology; Cynicism; Forgiveness; Power; Remorse