Timely After-Sales Service and Technology Adoption: Evidence from the Off-Grid Solar Market in Uganda
Journal
Manufacturing & Service Operations Management
Subject
Management Science and Operations
Publishing details
Authors / Editors
Kundu A; Ramdas K
Biographies
Publication Year
2022
Keywords
After-sales; technology adoption; emerging markets; word-of-mouth; instrumental variables
Publication Notes
Finalist: 2019 MSOM Student Paper Competition