Benchmarking and operational performance: some empirical results

Journal

Benchmarking for Quality Management and Technology

Subject

Management Science and Operations

Publishing details

Benchmarking for Quality Management and Technology 1997 Vol 4:4 p 273-285

Authors / Editors

Voss C A; Ahlstrom P; Blackmon K L

Biographies

Voss C A

Publication Year

1997