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Rowena Taylor
Director, Open Sales & Customer Experience
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Rowena Taylor
Director, Open Sales & Customer Experience
“I spent my early career in the luxury retail sector, developing my skills at companies such as, Harrods, Selfridges and Louis Vuitton. I’ve always worked in organisations with a strong sense of identity.”
As I have progressed at LBS, I’ve been able to retain and apply my knowledge - to implement our internationally recognised standards. I now lead the Customer Experience team, we are a team of over 40 delivery programme managers and programme support. Our strategic plans are bold. It’s exciting to operate in such a focused environment, with all colleagues driven by a common goal.”
“In my previous positions I was required to be on call 24/7. The separation between work and home was blurred. Here, I can refocus when I leave the office and give my daughter the attention she deserves! This may seem like a small thing that LBS offers but it makes a difference to me.”
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